Tarot Reading

Because We Care

Store Policy

At Desert Aura Minerals, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Shipping Policy

Desert Aura Minerals currently only offers shipping witching the US.  We generally utilize USPS flat rate options and always provide tracking details for every purchase.  

Refunds and Exchanges
 

REFUNDS: You may exchange or return your UNDAMAGED items within 10 days of receipt. If you are returning the product for a refund, the refund will be issued minus the shipping charge. If there is an issue with your order when you receive it and it was at fault of (Desert Aura Minerals) we will work with you to fix this, you may be asked to provide photographic proof for refunds or exchanges.

EXCHANGES: Message us by email within 10 DAYS of receiving you order with your order # and reason you would like to exchange your items and we will give you instructions.  Please do not return your items without Desert Aura approving the exchange! Once the return or exchange is approved we will provide you a return address to send back the item.  BUYER is responsible for all shipping fees, customs, taxes. THERE ARE NO EXCEPTIONS FOR 10 DAY PERIOD. We are not responsible for returned items lost in transit, please USE A SHIPPING SERVICE WITH TRACKING. Please also make sure all addresses are correct in PayPal, we can’t issue refunds due to incorrect customer info.